Shipping policy

When buyers select shipping within Singapore, a service provider will be engaged by us to have your order delivered once shipment has reached Singapore.
By Marlena will assist in the event that the order gets lost in transition. However, buyers shall not hold By Marlena responsible for the issue once item has been handed over to the service provider.

Shipping Outside Singapore
We partner with DHL Singapore to give you the best possible rate which may vary amongst the different region.
Charges for Delivery reflected on our checkout page refers to only shipping and not inclusive of custom duty and taxes.
By Marlena is unable to quote the taxes in advanced if any as this wholly depends on each county / port of entry.